Welcome to DELIHURRY ("we," "our," or "us"). We operate a hyperlocal online grocery platform that enables customers to order groceries and household products for delivery from nearby stores.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.

1. INFORMATION WE COLLECT

Personal Information

We may collect:

• Full name
• Mobile number
• Email address
• Delivery address
• Billing address
• Date of birth (if required)
• Profile information

Payment Information

Payments are processed through secure third-party payment gateways. We do not store debit card, credit card, or banking credentials on our servers.

Order Information

We collect information related to:

• Products purchased
• Order history
• Delivery preferences
• Transaction details

Device and Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Location information (with permission)
• Cookies and analytics data

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver orders
• Manage customer accounts
• Provide customer support
• Send order confirmations and delivery updates
• Improve our products and services
• Personalize user experience
• Prevent fraud and unauthorized activities
• Comply with legal obligations
• Send promotional communications where permitted by law

3. SHARING OF INFORMATION

We may share information with:

Delivery Partners
To fulfill and deliver your orders.

Local Vendors and Stores
For processing and packing products.

Payment Service Providers
For secure transaction processing.

Technology and Analytics Providers
To improve platform performance and user experience.

Government or Legal Authorities
Where required by applicable laws or legal processes.

We do not sell your personal information to third parties.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve platform functionality
• Provide personalized content and advertisements

Users may disable cookies through browser settings, though some features may not function properly.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Loss or misuse

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide services
• Maintain transaction records
• Resolve disputes
• Comply with legal and regulatory obligations

8. YOUR RIGHTS

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your data
• Lodge complaints with relevant authorities

9. CHILDREN'S PRIVACY

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children under 18 years of age.

10. THIRD-PARTY LINKS

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Users are encouraged to review their privacy policies separately.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will become effective upon posting on our website or application. Continued use of the services after such updates constitutes acceptance of the revised policy.

12. CONTACT US

DELIHURRY
Address: No.61, Manasa Prakrithi Building, Sahakarnagar Main Rd, above Indus Ind Bank, G Block, Sahakar Nagar, Byatarayanapura, Bengaluru, Karnataka 560092
Email:  support@delihurry.com
Phone:  +919908111301